About the Waze Belgium Community

The Waze Belgium Community is a group of volunteers who maintain the local aspects of navigation app Waze in Belgium. We are in direct contact with Waze, but we are no employees of Waze and do not represent Waze. Any information or opinions provided by us remain our own. Most countries have similar communities, as can be seen on this list.

What does the Waze Belgium Community do?

The main task of the local community is to maintain the navigation map. This means keeping the road data up to date, adding destinations, adding road closures, and so on. We only use public resources or data provided to us directly. We cannot modify the routing algorithm and are expected to map the road situation as it is. For this reason, we apply the road laws very strictly. This seems fair to both local councils and users of the app. It is not up to volunteers to decide where people may drive.

The community also resolves the issues reported by users via the app. As we do not manage the app, we can only forward these issues to Waze itself. For the purpose of being easily reachable, we have also set up several social media accounts. These accounts receive questions, but also allow us to spread news about our activities or updates to the app.

Additionally, the community makes sure that Waze remains legal to use within Belgium. We pass on relevant laws and law proposals to Waze Mobile Ltd. The volunteers also try to find opportunities for Waze to work together with other organizations, though we do not have any final say in this. We do sometimes work together with third parties on our own if the cooperation mostly involves editing the map.

Who are these volunteers?

As you can probably imagine, the exact answer to this question keeps changing. People come and go on a regular basis. Below you can find an image of one of our yearly meetups. We organize these meetups together with the volunteers in the Netherlands and Luxembourg (“Benelux”). Most active volunteers are actively interested in technology, but that is most certainly not a requirement.

Group picture of all people present at the Waze Benelux Meetup near Brussels in 2019, including the Waze Belgium Community volunteers

The Waze Belgium, Netherlands and Luxembourg volunteers during the meetup near Brussels in 2019

How to contact the Waze Belgium Community?

Getting in touch with us should be easy. The best method to contact us depends on the reason for contacting us. To report issues on the map, it is usually best to send a report in the app while you are near the issue. If you just want to ask a question, you could use our social media accounts. If you don’t want your question or request to be visible for most volunteers, you can use the contact form on the website.